Privacy Policy

Effective Date: May 8, 2025

SMOB Flow (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information: Name, email address, phone number, company name, and billing information.
Account Information: Usernames, passwords, and other authentication credentials.
Usage Data: Information about how you use our platform, including access times, pages viewed, and other diagnostic data.
Customer Data: Information you input into the platform related to your clients, jobs, and communications.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To operate and maintain our platform, process transactions, and provide customer support.
Communication: To send you updates, newsletters, and other information related to our services.
Improvement: To understand how users interact with our services and to improve our platform.
Security: To detect, prevent, and address technical issues and security breaches.

3. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing and data analysis.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Objection: Object to our processing of your personal information.
Data Portability: Request transfer of your personal information to another service provider.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: 1(877)309-5175
Address: 12201 NW 35th Street - Coral Springs - Florida - 33065

This Privacy Policy is designed to be clear and straightforward, ensuring that contractors using SMOB Flow understand how their data is handled. It’s advisable to have this policy reviewed by legal counsel to ensure compliance with all applicable laws and regulations.